Holiday Inn Express & Suites - Playa Del Carmen By Ihg, Playa del Carmen ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Av. Constituyentes Entre Av. 10 Y Av. 15, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

“The hotel is perfectly situated just steps away from the subway, charming eateries, and local amenities, making it incredibly convenient for our stay.”view full review

View hotel on map

“A superb location with friendly, helpful staff!” view full review

Top location:Highly rated by recent guests(9.6)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

The hotel Holiday Inn Express & Suites - Playa Del Carmen By Ihg provides visitors with a free full breakfast.

There are no cribs provided in a room.

Pets are not allowed.

Number of floors:5

Number of rooms:91

Former name

holiday inn express & suites - playa del carmen, an ihg hotel

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Suite

Max:

6 persons

40 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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King Room

Max:

2 persons

31 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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King Suite

Max:

2 persons

31 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Playa del Carmen1400 ft

Airports

Aeropuerto de Playa del Carmen (PCM) 1.1 mi

Cancun (CUN) 34.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The breakfast spread was impressive; a good mix of authentic Mexican and American dishes along with fresh fruits and pastries.” view full review

Rooftop Relaxation

“The rooftop pool offers amazing views and is the perfect spot to unwind after an adventurous day.” view full review

Spotless Rooms!

“The room was immaculate and very comfortable, making it feel like a home away from home.” view full review

Cozy Comfort!

“The beds were incredibly comfortable, ensuring we had restful nights during our stay.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Guest Parking

Dryer

Services

Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Leisure/ TV room

Room features

Air conditioning
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Free toiletries
Sink

Self-catering

Dryer

Media

Flat-screen TV
In-room computer
AM/FM alarm clock

Location

Av. Constituyentes Entre Av. 10 Y Av. 15, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Map view

Av. Constituyentes Entre Av. 10 Y Av. 15, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

2100 ft

Av. Benito Juárez

Los Fundadores Park

4100 ft

Museums

Museo Frida Kahlo Playa Del Carmen

2300 ft

Beach

Kool Beach Club

2900 ft

Beach

Mamita's Beach Club

3600 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

2100 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

2600 ft

Church

Nuestra Senora del Carmen Catholic Church

5200 ft

5ta Avenida

Galeria de Arte 5ta Avenida

2800 ft

Gallery

Tierra Huichol

2900 ft

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

3000 ft

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

3100 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

3400 ft

Avenue With 14 Street 5a Downtown

Corazon de Mexico

3700 ft

Nearby

Mall

Quinta Alegria Shopping Mall

500 ft

Museums

3D Museum of Wonders

1900 ft

Night club

Coco Bongo

1300 ft

Beach

Playacar

400 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

600 ft

Gallery

Riviera Art Gallery

600 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

700 ft

Gallery

La Galeria de Playa Art Gallery

1300 ft

Avenida entre 24 y 34 calles 5a

Caminarte

1300 ft

Aquarium

Aquarium Beach

1300 ft

Shopping Area

Plaza Las Americas

300 ft

Store

MEGA Soriana

1000 ft

Casinos

Grand Riviera Casino

1400 ft

Shopping Area

Plaza Calle Corazon

1100 ft

Night club

Salon Salsanera

1100 ft

Store

DAC Verduras y Frutas

1300 ft

Restaurants

Senor Frog's Playa del Carmen

1100 ft

Calle Quinta Avenida Calle 22 Norte

Jarritos y Cazuelas

400 ft

Avenida Constituyentes Entre Av 10 y Av 15

Moots

200 ft

Av. Constituyentes corner 15 Av Norte

Kaxapa Factory

1700 ft

Calle 10 Norte and 15-20 Avenida

Pizza Pazza

400 ft

Restaurant

El Chuleton

700 ft

Avenida Constituyentes 180 Loc. 13 Plaza Las Perlas Junto A Viva Aerobus

Don Sirloin

1200 ft

Constitutyentes corner with Avenida 25

Amaranto Bistro

700 ft

Calle 14 norte con Z.F.M.

Mimi & Co

700 ft

Avenida 10 Entre 14 Y 14 Bis

Scumm Bar

800 ft

Avenida 10 Lote 12 Calle 14 y 14 Bis

Reviews and Ratings

Feedback from previous guests about their experience.

86%

liked the hotel and would stay again

8.6/10

Great

Rooms

9.2

Location

9.6

Service

8.4

Dining

7.6

Frederick

United States of America, April 2024

8.4/10

Staying at this hotel was a pleasant experience overall. The rooms were immaculately clean and comfortable with a lovely balcony offering a good view. The location was convenient, just a short walk from the bustling 5th avenue and city center. The dining atmosphere was very friendly, though the menu could use some more variety. The facilities were well-kept, providing a delightful stay.

Rooms

9.0

My room with a King size bed was kept spotlessly clean and had a balcony with a good view.

Service

8.0

Location

9.0

The hotel is conveniently situated near the famous 5th avenue, close to the city center, and just a short 5-10 minute walk from the main shopping street and the beach.

Dining

7.0

The dining experience was delightful with a very friendly atmosphere. I enjoyed the smoked meat, but more menu options would enhance the experience.

Facilities

9.0

The facilities were well-maintained, providing a comfortable and enjoyable stay.

Charlie

United States of America, February 2024

8.2/10

The hotel had a lovely view and clean rooms with a balcony, making my stay very comfortable. The location was excellent, close to the bus station and main shopping areas, which was convenient for exploring. The dining experience was friendly, but the menu was limited to oatmeal. The price was fair for the value received.

Rooms

9.0

I loved the clean rooms with a King size bed and balcony overlooking the beautiful view. Everything was spotlessly clean, and the bed was very comfortable.

Service

8.0

They offered convenient services like dry cleaning, housekeeping, and laundry.

Location

9.0

The hotel's location was perfect, near the beach and within walking distance of the bus station and main shopping areas. It made getting around easy and enjoyable.

Dining

7.0

The dining atmosphere was very friendly, and they served a satisfying meal that included oatmeal. However, I wished there were more options available.

Facilities

8.0

The hotel provided essential facilities and amenities for a comfortable stay. The atmosphere was inviting and provided everything I needed during my visit.

Allen

United States of America, January 2024

9.6/10

I felt so lucky to stay at this hotel! The location is unbeatable, just in the center of the 5th Avenue and minutes away from the beach. The rooms were spotlessly clean and the King size bed was a dream come true. The dining experience was warm and welcoming with delicious home-made Majorcan products. The facilities were top-notch, providing everything I needed for a perfect stay.

Rooms

10.0

My room with a balcony was absolutely spotless, and the King size bed was so comfortable. The view from the room was breathtaking.

Service

9.0

The staff went above and beyond to ensure a fantastic stay.

Location

10.0

The hotel's location couldn't be better! Everything is within a short 5-10 minute walk, from the main shopping street to the stunning beach.

Dining

9.0

The dining atmosphere was so friendly and inviting, and the home-made Majorcan products were a delightful touch.

Facilities

The facilities were fantastic, offering everything I needed for a comfortable and enjoyable stay.

Anne

United Kingdom, July 2023

8.6/10

I had a wonderful stay at this hotel! The room was impeccably clean and cozy, and the staff provided excellent service. The location was perfect, just a short stroll away from 5th Avenue and some fantastic local restaurants. However, the dining options were a bit limited. The facilities were top-notch, and the value for money was great.

Rooms

9.0

My room with a King size bed and a balcony had a stunning view and was kept spotlessly clean.

Service

8.0

Location

10.0

The hotel's location was fantastic, close to 5th Avenue for entertainment, local restaurants, and just a stone's throw away from the beach and upscale shopping areas.

Dining

7.0

The dining experience was enjoyable with a very friendly atmosphere and delicious artisan bread, but the variety could be improved.

Facilities

9.0

The hotel's facilities were outstanding, offering everything needed for a comfortable and enjoyable stay.

Ted

United Kingdom, July 2023

9.0/10

The hotel is a gem! It offers breathtaking views, a spacious king-size bed, and a lovely balcony, all kept spotlessly clean. However, the price could be a bit steep for some, but the value is truly worth it.

Rooms

9.0

I was mesmerized by the stunning views from the room, and the king-size bed was incredibly comfortable. The balcony added a special touch to the experience, and everything was maintained meticulously clean.

Service

9.0

From dry cleaning to housekeeping, everything was handled with care. The option for grocery shopping service was a convenient touch, and assistance with tours and tickets made exploring the area a breeze.

Location

10.0

This hotel is like a dream for travelers! It's nestled near the famous 5th avenue and close to the city center, making it super convenient to reach all the attractions. Being within walking distance of the ADO bus station was a huge plus for exploring further afield.

Dining

8.0

The dining experience at the hotel was exceptional, with a very friendly atmosphere that made me feel welcome. The pasta dishes were delicious and satisfying, adding to the overall delightful stay. However, the pricing for dining might not fit everyone's budget.

Facilities

9.0

The hotel's facilities were top-notch, providing all the necessary amenities to ensure a comfortable stay. The exceptional cleanliness and modern ambiance added to the luxurious feel of the property.